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Whenever I try to add a new FTP account from my panel, I receive the following error message. The account is not added to the metabase, but is added to Serv-U (that is, the account is created, but is not added to the metabase).

 Any help would be extremely appreciated!

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'meuser' FTP_ACCOUNT ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) --- End of inner exception stack trace --- at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead) --- End of inner exception stack trace --- at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at Microsoft.Web.Services3.WebServicesClientProtocol.GetResponse(WebRequest request, IAsyncResult result) at Microsoft.Web.Services3.WebServicesClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at DotNetPark.DotNetPanel.Providers.FTP.FTPServer.CreateAccount(FtpAccount account) at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item) --- End of inner exception stack trace --- at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item) at DotNetPark.DotNetPanel.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at DotNetPark.DotNetPanel.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item) at DotNetPark.DotNetPanel.Portal.FtpAccountEditAccount.SaveItem()

Do you have similar errors for other DNP operations?

Try to play with DNP Server web site host headers. Try to switch its listening IP to external one.

Everything else works perfectly. That's why I'm baffled. 

The Serv-U site settings are:

IP address=any available IP
domain type=store in computer registry
security=regular ftp only
ftp port number=21

The domain host header settings are:

1. IP Address=any available
   Port=9001
   Host header=(blank)
   
   
2. IP Address=any available
   Port=80
   Host header=webhost.bherila.net
   

Thanks,
Ben
 

OK, and what are headers for DNP Server web site (with 9003 port)?

Here are screenshots of my configuration. Would it open my server to attack if I changed the DNP Server settings to allow external IPs? 

Seems, host header for DNP Server (9003 port) is wrong.

Remove "elixhosting.com" and leave only "127.0.0.1" and "9003".

Then on server properties in DNP use http://127.0.0.1:9003 URL to access DNP Server.

I now receive a different error message. The user is still added to FTP, but not the metabase.

 System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Could not create FTP account ---> System.Exception: Error executing 'ADD' task on 'xuser' FTP_ACCOUNT ---> System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at Microsoft.Web.Services3.WebServicesClientProtocol.GetResponse(WebRequest request, IAsyncResult result)
at Microsoft.Web.Services3.WebServicesClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at DotNetPark.DotNetPanel.Providers.FTP.FTPServer.CreateAccount(FtpAccount account)
at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item)
--- End of inner exception stack trace ---
at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item)
at DotNetPark.DotNetPanel.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
--- End of inner exception stack trace ---
at DotNetPark.DotNetPanel.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
at DotNetPark.DotNetPanel.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at DotNetPark.DotNetPanel.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
at DotNetPark.DotNetPanel.Portal.UserCreateSpace.CreateHostingSpace()

Are you able to create/edit web sites in DNP without any problems?

Yes, I am able to create and edit web sites, mail domains and mailboxes via MailEnable Enterprise edition, DNS items, ODBC DSNs, and databases. The only thing that does not work is the Serv-U FTP integration.

Thanks,
Ben
 

Send us RDC details for your server, panel URL and serveradmin password to investigate the issue.

Sent. 

The problem has been sorted out!

Would you mind posting about what the problem was so that the community can benefit from the solution (and myself, if it should ever happen again)?

Thank you so much for your assistance!

Best regards,
Ben Herila
 

Sure, that's not a secret.

The following key was missed from the registry:

SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Serv-U\Path

pointing to Serv-U installation folder. As a result DNP was unable to reload Serv-U daemon config.

We were sure that this key should be added during Serv-U installation. Anyway, we'll check that again.

 Hi,

I have almost a simillar error when creating a domain (my first domain in this server). Can you help?

Any asssitance would be appreciated. I am using MS Ftp

Thanks in advance

<Edit>

Fixed problem. Disabled UNC Path in Ftp settings in Server.