Dotnetpanel Forums

Randomly I get this error message occuring. Anyone know what could be the cause and what could be possibly the fix?

It looks like connection was interrupted during the web response. Weird error I have to admin that I've never seen before. Do you have any proxies installed or whatever that could intercept the traffic?

No proxies. Intercept the traffic like a firewall? or what could possibly be causing this and what could I do to solve this?

 This occurs enough for my clients to be very annoyed. A simple F5 sovles it but annoying. Help

D

What firewall are you using?

Black ICE Server Protection.

Well, what I can suggest to you is to try disabling this application and see if your customers will be getting these errors again.

I turned off the firewall and the error still occurs. Anything else that could be causing this problem? Can you suggest some testing tools or what other things should I go down the list to figure this out? all my other websites that use asp,php,even PERL run without a flaw. its only DNP itself. it occurs randomly. I hope you guys can help me fix this problem so my customers do not have to keep hitting F5.

David

As you may see this error occurs due to web response corruption. It looks like there some "noises" on the communication line. 

OK, are you getting exactly the same error (GetStorefrontCategoryResult) every time or it is changing?

for your information its a business DSL line that backbones through verizon. This connection connects to a modem which connects to a switch then to a router and then to the server itself.

I am getting errors in the same spots mainly. One example is logging in the other is after I log in and surf around if I click to go back home to the main logged in area, the error appears again. Simply pressing F5 fixes it but seems I and my customers get this error. I even get it and I am right next to the server connecting from another computer but different static ip address through the switch. Clients are getting it connecting to it from the internet.

I am trying to nail down the cause so I can figure out a solution.

D

In addition I ran a line test with dslreports and here is the results

In addition I checked my logs in regards to this issue Feodor FITSner. I am getting a warning in the event viewer in the application.

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date:  7/11/2007
Time:  7:15:39 PM
User:  N/A
Computer: BELIALX
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 7/11/2007 7:15:39 PM
Event time (UTC): 7/12/2007 2:15:39 AM
Event ID: 79fa66acf25b4f35afe48881ece52388
Event sequence: 5
Event occurrence: 1
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1975522221/ROOT/Portal-1-128286800493593750
    Trust level: Full
    Application Virtual Path: /Portal
    Application Path: E:\DotNetPanel\Portal\
    Machine name: BELIALX
 
Process information:
    Process ID: 4312
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: ResponseProcessingException
    Exception message: WSE910: An error happened during the processing of a response message, and you can find the error in the inner exception.  You can also find the response message in the Response property.
 
Request information:
    Request URL: http://panel.domainame.com/Portal/Default.aspx
    Request path: /Portal/Default.aspx
    User host address: 76.167.121.153
    User: dsistudios.com
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Thread information:
    Thread ID: 1
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at Microsoft.Web.Services3.Xml.SoapEnvelopeReaderWrapper..ctor(SoapClientMessage message, String messageContentType)
   at Microsoft.Web.Services3.WebServicesClientProtocol.GetReaderForMessage(SoapClientMessage message, Int32 bufferSize)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at DotNetPark.DotNetPanel.EnterpriseServer.esPackages.GetSearchableServiceItemTypes()
   at DotNetPark.DotNetPanel.Portal.SkinControls.GlobalSearch.BindItemTypes()
   at DotNetPark.DotNetPanel.Portal.SkinControls.GlobalSearch.Page_Load(Object sender, EventArgs e)
   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at DotNetPark.DotNetPanel.Portal.DotNetPanelControlBase.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

steps I have taken to eliminate this error

#1 Change the rule on software firewall (black ice server) allowing all incoming traffice from nervous.

     Result: Speedier responses from DNP. However problem remain and errors occured when navigating DNP

#2 Stopped the Black Ice Server Service all together! Rebooted the server.

     Result same as above

#3 Checked error logs for Applications in Event Viewer. When I noticed errors being generated when this problem occurs. ASP 2.0

#4 I tried thanks to some good advice from members here to try to tweak the settings of that application pool by recyling the worker process sooner than by default 1740 to every 4 hours.

    Result errors occured even more quickly than before. DNP became completely unstable.

#5 I also tried uncheck marking the box for Idle Timeout (shutdown worker processes after being idle for 20 mins.

    Result was again DNP became unstable

#6 After steps 1-5 I restored the firewall settings and change the tweaked settings in the application pools back to default. I then tried to create a new application pool for DNP and made sure the websites used this new pool.

    Result DNP was generating the same errors as before. Please note this error does not generate in the same place every time its very random where it occurs and when. Sometimes I can log in and BOOM it shows before my eyes, other times I can navigate DNP and it shows up after a minute. Users can navigate even with the error shows up they just hit F5 and navigating DNP continues. This is more along the lines of being a intolerable annoyance.

I have run out of options to try. Feodor if you think this error is isolated to my case only. I would have no problem in opening up a ticket and pay the 20 bucks. It would be worth it for me to expedite this fix. As this is the only thing holding me back from marketing my hosting company more.

What URL (external or internal) are you using to connect Portal to ES (in SiteSettings.config)?

I sent you a private message with my sitesettings.config

The above error message:

Request information:
    Request URL: http://panel.domainame.com/Portal/Default.aspx <--I changed this so it not to reflect my real domain name. 
    Request path: /Portal/Default.aspx
    User host address: 76.167.121.153
    User: dsistudios.com
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: NT AUTHORITY\NETWORK SERVICE

Answered you via e-mail.