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Issues with Suspend Notification in 2.2.1

Last post 12-29-2008 11:42 AM by lfrauseo. 16 replies.
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  • 10-13-2007 6:03 AM

    • AliP
    • Top 50 Contributor
    • Joined on 03-15-2007
    • Iran
    • Posts 96

    Issues with Suspend Notification in 2.2.1

    We are having some issues with the new Suspend Notification:

    1. BCC looks not working
    2. Are the emails which send as "Warning" sent more than once? I mean if once a Notification Issue is made, does it send it once the task was running again?
    3. We need to have some more tags in the body & subject of the email: Domain Name, Space Name, Current Usage, Max Usage and Percent Usage.

    Thanks.

  • 10-13-2007 7:57 AM In reply to

    Re: Issues with Suspend Notification in 2.2.1

    I can't even find Suspend Notification

    Graham Spratt
    Direct Hosting UK
    DotNetPanel Authorized Reseller
    Windows and Linux Virtual Private Servers
    W2K3, IIS6, .NET, PHP5, MySQL5, MsSQL 2005
  • 10-13-2007 8:01 AM In reply to

    • kobis
    • Top 75 Contributor
    • Joined on 04-11-2007
    • Posts 89

    Re: Issues with Suspend Notification in 2.2.1

    And customer name to...

    Question/Bug..

    Is it possible to set the task to "Notify Only" without stop or suspend the sites in the space?
    I only want to warn my customers but i dont want to disable the websites.
    I didn't checked the second checkbox and it still disabled the space...

    Send email notification and suspend space when usage exceeds % threshold.

    Any idea?
  • 10-13-2007 11:08 AM In reply to

    • AliP
    • Top 50 Contributor
    • Joined on 03-15-2007
    • Iran
    • Posts 96

    Re: Issues with Suspend Notification in 2.2.1

    Not sure about Disk Space suspend, but for Bandwidth I just tried and unchecked, and it hopefuly didn't Suspend the spaces.

    kobis:

    And customer name to...

    Question/Bug..

    Is it possible to set the task to "Notify Only" without stop or suspend the sites in the space?
    I only want to warn my customers but i dont want to disable the websites.
    I didn't checked the second checkbox and it still disabled the space...

    Send email notification and suspend space when usage exceeds % threshold.

    Any idea?

     

  • 10-13-2007 11:11 AM In reply to

    • AliP
    • Top 50 Contributor
    • Joined on 03-15-2007
    • Iran
    • Posts 96

    Re: Issues with Suspend Notification in 2.2.1

    directhostinguk:

    I can't even find Suspend Notification

    Strange.. There is Task Type called, "Suspend Overused Hosting Spaces" in which the notifications are set in as well.

  • 10-13-2007 1:04 PM In reply to

    Re: Issues with Suspend Notification in 2.2.1

    How are you wording you notification

    Graham Spratt
    Direct Hosting UK
    DotNetPanel Authorized Reseller
    Windows and Linux Virtual Private Servers
    W2K3, IIS6, .NET, PHP5, MySQL5, MsSQL 2005
  • 10-13-2007 10:11 PM In reply to

    • AliP
    • Top 50 Contributor
    • Joined on 03-15-2007
    • Iran
    • Posts 96

    Re: Issues with Suspend Notification in 2.2.1

    Possible bug in the notification task. Got this error in my Audit Log. I guess for Spaces with "0" system space...

    Error executing scheduled task
    Attempted to divide by zero.
    at DotNetPanel.EnterpriseServer.SuspendOverusedPackagesTask.DoWork()
    at DotNetPanel.EnterpriseServer.SchedulerJob.RunSchedule()

  • 10-16-2007 9:54 AM In reply to

    Re: Issues with Suspend Notification in 2.2.1

    We'll take a look.

    Sincerely yours,
    Feodor Fitsner, Director
    DotNetPanel - professionally developed software for hosting businesses
  • 10-16-2007 3:17 PM In reply to

    • lfrauseo
    • Top 25 Contributor
    • Joined on 03-14-2007
    • Panama & Venezuela
    • Posts 197

    Re: Issues with Suspend Notification in 2.2.1

    Hi.

    I configure a Warning notification. Only set Disk Space (Space overused when) and Send Email Notification (issue Warning). I configure this task at level of System Space. We have 2 unlimited nested spaces, and both had limited nested spaces. Many of this limited Spaces are overused, but the task not send the email notification.

    Why??? The log not have error.

     

    Thank

    Luis Rauseo
    Ravatech
    The WebHosting Company to Latin America (Venezuela & Panama)
    W2K3, IIS6, .NET3.5, PHP5, MySQL5
    Microsoft Hosting Partner
  • 10-17-2007 2:13 AM In reply to

    • huba
    • Top 500 Contributor
    • Joined on 09-04-2007
    • Posts 9

    Re: Issues with Suspend Notification in 2.2.1

    Greeting,

     Thanks for Your feedback. In the next release the following will be included:

    • "Suspend space" panel will provide ability to set "send notification" and "suspend space" options separately.
    • New placeholders will be added ([usage], [space], [customer]).
    • Mentioned bugfixes.

    Please note, that notification emails are sent every time scheduled task is executed and supplied condition is met.

    Kind regards,
    Dzmitry Huba
    DotNetPanel Software - we do innovations
  • 10-17-2007 10:37 AM In reply to

    • lfrauseo
    • Top 25 Contributor
    • Joined on 03-14-2007
    • Panama & Venezuela
    • Posts 197

    Re: Issues with Suspend Notification in 2.2.1

    huba:
    Mentioned bugfixes

    And What about this case, is it a bug???

    I configure a Warning notification. Only set Disk Space (Space overused when) and Send Email Notification (issue Warning). I configure this task at level of System Space. We have 2 unlimited nested spaces, and both had limited nested spaces. Many of this limited Spaces are overused, but the task not send the email notification.

    Thank

    Luis Rauseo
    Ravatech
    The WebHosting Company to Latin America (Venezuela & Panama)
    W2K3, IIS6, .NET3.5, PHP5, MySQL5
    Microsoft Hosting Partner
  • 10-18-2007 3:22 AM In reply to

    • huba
    • Top 500 Contributor
    • Joined on 09-04-2007
    • Posts 9

    Re: Issues with Suspend Notification in 2.2.1

    Yeap, this one also will be included. Yes

     

    Kind regards,
    Dzmitry Huba
    DotNetPanel Software - we do innovations
  • 11-03-2007 1:33 AM In reply to

    • lfrauseo
    • Top 25 Contributor
    • Joined on 03-14-2007
    • Panama & Venezuela
    • Posts 197

    Re: Issues with Suspend Notification in 2.2.2

    Hi

    In DNP 2.2.2 now I have this warning in DNP logs

    Specify 'Mail Subject' task parameter

    And anyone of the overused space not receive the email notifications. The bug persist, and now is a warning.

     

    Thank

    Luis Rauseo
    Ravatech
    The WebHosting Company to Latin America (Venezuela & Panama)
    W2K3, IIS6, .NET3.5, PHP5, MySQL5
    Microsoft Hosting Partner
  • 11-07-2007 2:14 AM In reply to

    Re: Issues with Suspend Notification in 2.2.2

    Have you specified Mail Subject?

    Sincerely yours,
    Feodor Fitsner, Director
    DotNetPanel - professionally developed software for hosting businesses
  • 11-07-2007 9:24 PM In reply to

    • lfrauseo
    • Top 25 Contributor
    • Joined on 03-14-2007
    • Panama & Venezuela
    • Posts 197

    Re: Issues with Suspend Notification in 2.2.2

    Hi Feodor

    Yes, I put the mail Subject

    But I Not fill the BCC

    I try again but I put an email address in the BCC field, and the task run well. The error is leave in blank the BCC field.

    Thank

    Luis Rauseo
    Ravatech
    The WebHosting Company to Latin America (Venezuela & Panama)
    W2K3, IIS6, .NET3.5, PHP5, MySQL5
    Microsoft Hosting Partner
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