Dotnetpanel Forums

I am logged in as admin in this particular case and when I try to create a FTP account I receive "error create FTP account". I'm kind of new with this software or tool (DotNetPanel). So I hope I can get thorough instructions how and what I should do to resolve this problem or you can refer to previous post.
Many thanks for the help and answers

Technical details:
Stack Trace:  System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'peder' FTP_ACCOUNT ---> System.Web.Services.Protocols.SoapHeaderException: Microsoft.Web.Services3.Security.SecurityFault: The signature or decryption was invalid ---> System.Security.Cryptography.CryptographicException: WSE523: The CipherData contents are invalid.
at Microsoft.Web.Services3.Security.Cryptography.SymmetricEncryptionFormatter.Decrypt(Byte[ data)
at Microsoft.Web.Services3.Security.EncryptedData.Decrypt(XmlElement encryptedElement)
--- End of inner exception stack trace ---
at Microsoft.Web.Services3.Security.EncryptedData.Decrypt(XmlElement encryptedElement)
at Microsoft.Web.Services3.Security.EncryptedData.Decrypt()
at Microsoft.Web.Services3.Security.Security.LoadXml(XmlElement element)
at Microsoft.Web.Services3.Security.Security.CreateFrom(SoapEnvelope envelope, String localActor, String serviceActor)
at Microsoft.Web.Services3.Security.ReceiveSecurityFilter.ProcessMessage(SoapEnvelope envelope)
at Microsoft.Web.Services3.Pipeline.ProcessInputMessage(SoapEnvelope envelope)
at Microsoft.Web.Services3.WseProtocol.FilterRequest(SoapEnvelope requestEnvelope)
at Microsoft.Web.Services3.WseProtocol.RouteRequest(SoapServerMessage message)
at System.Web.Services.Protocols.SoapServerProtocol.Initialize()
at System.Web.Services.Protocols.ServerProtocolFactory.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[ parameters)
at DotNetPark.DotNetPanel.Providers.FTP.FTPServer.AccountExists(String accountName)
at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item)
--- End of inner exception stack trace ---
at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item)
at DotNetPark.DotNetPanel.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[ parameters)
at DotNetPark.DotNetPanel.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item)
at DotNetPark.DotNetPanel.Portal.FtpAccountEditAccount.SaveItem()

Make sure you have specified correct server access password on server properties page in DNP.

I did as you said in previous post and I guess it worked so many thanks. Because before I couldn't even create a domain but now I can that.  However I received another error message this time when I tried to create a ftp account(see below under technical details). Any suggestions what I should do next?

I should tell you that I am using "G6FTP Server" and it is configured in DNP. I hope I have giving you some useful information so you can help me, but if you need more information I will describe the problem little bit more.

Many thanks for the help

Technical Details 
Stack Trace:  System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'peder' FTP_ACCOUNT ---> System.ArgumentNullException: Value cannot be null.
Parameter name: path1
at System.IO.Path.Combine(String path1, String path2)
at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item)
--- End of inner exception stack trace ---
at DotNetPark.DotNetPanel.EnterpriseServer.FtpServerController.AddFtpAccount(FtpAccount item)
at DotNetPark.DotNetPanel.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[ parameters)
at DotNetPark.DotNetPanel.EnterpriseServer.esFtpServers.AddFtpAccount(FtpAccount item)
at DotNetPark.DotNetPanel.Portal.FtpAccountEditAccount.SaveItem()

Do you have "OS" ("System") service in the hosting plan?

If File Manager doesn't work you should add "System" resource into the hosting plan and re-create the space.