Dotnetpanel Forums

IIS is running x64 more .. Wondering if its causing this error ?

Thanks

Hi Rubal,

It is related to Windows x64 platform and has been fixed in the next version.

Thanks for report.

 Is there any fix available for it?? i am having same issue.

Thanks 

Hi,

Until next release temporary workaround is to switch off version checking of Smartermail provider in Enterprise Server database.

1. Go to table dbo.Providers.

2. Find Provider with ID 29 - SmarterMail 5.x

3. Put DisableAutoDiscovery = "True"

Then try to add your provider in DNP. 

Still getting error any other suggestion??

Thanks 

 Hi Andrey

We had changed DisableAutoDiscovery to True but still not able to add in SmarterMail5 in DNP?

Please advise.

We have the same problem trying to install AWStats on a 32bit system. Will this new release fix this as well? Thanks

When we install using installer it finds it fine. But when we do manual install by extracting zip under C:\AWStats it doesnt finds it.

Thanks

In this case you should create registry key that DNP is looking for.

Create reg. key in the following path - key name AWStats

@"SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\"

Then under the key create string value with name DisplayVersion and data - "6.0"

If you use 64 bit platform path should be

@"SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\

Until next release temporary workaround is to switch off version checking of Smartermail provider in Enterprise Server database.

1. Go to table dbo.Providers.

2. Find Provider with ID 29 - SmarterMail 5.x

3. Put DisableAutoDiscovery = "True"

Then try to add your provider in DNP.

 it doesnt work is there any othertemporary solution  for this?

Thank you that someone else noticed this.
I've got the same problem on a x64 bit OS with SmarterStats.
Hope this can be solved soon since we're about to launch.