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BUG: Signitures DNP 2.8.11 / SmarterMail 6.x

Last post 03-05-2010 10:49 PM by ramsey. 3 replies.
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  • 01-06-2010 5:44 PM

    • ramsey
    • Top 500 Contributor
    • Joined on 12-31-2009
    • USA
    • Posts 14

    BUG: Signitures DNP 2.8.11 / SmarterMail 6.x

    Hello,

    When creating a mail account signature in DNP the signature is not created in SmarterMail.

    DNP 2.8.11
    SmarterMail 6.x (Remote)
    Win 08 x64

    Thanks,
    Ramsey

  • 01-10-2010 4:33 AM In reply to

    Re: BUG: Signitures DNP 2.8.11 / SmarterMail 6.x

     Do you get any errors in the DNP Audit Log?

    Constantinos Coudounaris
    Managing Director
    C & C Advanced Online Services Ltd


    Attention Web Developers: Find Work via HotScripts
  • 01-11-2010 4:03 PM In reply to

    • ramsey
    • Top 500 Contributor
    • Joined on 12-31-2009
    • USA
    • Posts 14

    Re: BUG: Signitures DNP 2.8.11 / SmarterMail 6.x

    No error message(s) in DNP Audit Log or DNP Event Viewer on the server.

    Can someone confirm that signatures are working in DNP 2.8.11 utilizing the DNP SmarterMail 6.x provider?

    In the DNP Audit Log I receive the following confirmation that the mail box has been added (Nothing else). The signature is stored in the DNP control panel, yet when viewing the mail box in the SmarterMail 6 control panel the signature does not exist.

    Source: Mail Account 
    Task Name: Add 
    Item Name:  test@xxx.com
    User:  serveradmin 
    Started:  1/11/2010 1:47:11 PM 
    Finished:  1/11/2010 1:47:11 PM 
    Duration:  00:00:00 
    Severity:  Information

    I set the DNP mail provider to SmarterMail 6.x and may try changing that to 5.x. I have a feeling that SmarterTools may have updated their API call for signatures or DNP may have overlooked it in the SM 6.x provider; unless someone can confirm that it is working for them.

  • 03-05-2010 10:49 PM In reply to

    • ramsey
    • Top 500 Contributor
    • Joined on 12-31-2009
    • USA
    • Posts 14

    Re: BUG: Signitures DNP 2.8.11 / SmarterMail 6.x

    Can someone confirm that signatures are working in DNP 2.8.11 utilizing the DNP SmarterMail 6.x provider? Please

    Win08 SP2
    SmarterMail 6 Ent.
    DNP 2.8.11

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