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so what's so bad about the ecommerce anyway?

Last post 02-27-2010 1:23 PM by bridget. 6 replies.
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  • 03-17-2009 5:55 PM

    so what's so bad about the ecommerce anyway?

    We're trialing DNP at the moment and as a small host the ecomerce on the face of it looks okay. It allows people to signup (which is often done by our sales guys) and send them invoice etc.

    Biggest issue I've seen is that it doesn't support WorldPay - anyone seen a custom add-on?

    I assume repeat billing works?

  • 06-29-2009 2:07 AM In reply to

    • samant
    • Top 75 Contributor
    • Joined on 10-26-2006
    • Sydney, Australia
    • Posts 76

    Re: so what's so bad about the ecommerce anyway?

    Repeat invoicing does work. The only issue is from what I can tell, is there is no link to put in the email so the customer can easily get to the billing page. Also, if a client logs into DNP, it isn't obvious where to go to pay a bill.

     The worst aspect of the ecommerce solution is in the situation a customer needs more resources, such a disk space or bandwidth or more emails. In this case you cannot simply buy a configured add-on. You cannot buy this from the store. Don't ask me why. This one caught me last year.

  • 07-02-2009 7:37 AM In reply to

    • Maciej
    • Top 50 Contributor
    • Joined on 03-21-2007
    • Toulouse, France
    • Posts 141

    Re: so what's so bad about the ecommerce anyway?

    Sorry to say, but you are wrong. Not supporting of WorldPay is not a biggest issue.

    Have a look here: http://forum.dotnetpanel.com/forums/t/4111.aspx to learn why the ecommerce module has to be drastically improved.

    Regards,
    Maciej
  • 07-02-2009 10:59 AM In reply to

    Re: so what's so bad about the ecommerce anyway?

    Maciej:

    Sorry to say, but you are wrong. Not supporting of WorldPay is not a biggest issue.

    Have a look here: http://forum.dotnetpanel.com/forums/t/4111.aspx to learn why the ecommerce module has to be drastically improved.

    That's a maybe, but we clearly saw it wasn't up to our needs and you didn't get our business. Helm may have it's failings, but billing works.

  • 07-04-2009 1:28 PM In reply to

    Re: so what's so bad about the ecommerce anyway?

    gpsmith:

    ...Helm may have it's failings, but billing works.

    This is sooo true. I think DNP has done a tremedous job on the hosting services side but on the ecommerce side its not even usable.
  • 02-25-2010 11:59 PM In reply to

    Re: so what's so bad about the ecommerce anyway?

    I dont see where you can configure the invoice. You cannot do manual invoices.  You cannot choose between annual or monthly billing cycles without being able to configure the invoices.

    I have yet to figure out how to invoice a customer.

    Lannie

  • 02-27-2010 1:23 PM In reply to

    Re: so what's so bad about the ecommerce anyway?

     Hello,

     

     

    I will definitely try i don't have knowledge about world play but i will try to find any solution for that.by the way  If the saying is true that one person's junk is another's gold, then there should be plenty of wealth to go around for e-businesses these days. After all, the junkyard of bad e-commerce ideas has been piling up steadily for several years.

    Unless today's e-commerce companies can transform the failures of companies like Furniture.com or E-stamp.com into valuable lessons and profitable business models, then such misguided efforts will go down in history as just a few more poor business models for online retail.

     

    thanks!!

     

     

    full size comforter

     

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