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Web Application Gallery

Last post 03-22-2010 10:14 AM by GrZeCh. 20 replies.
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  • 05-08-2009 8:32 PM

    Web Application Gallery

    First of all, congrats, this is an awesome new feature in DNP and a far cry better than the app packs...I had to reverse engineer a few of those to update them and its just tedious.

    I will be writing a general post about my wordpress install and success, however, now I'm trying to get the web gallery to install wordpress and I'm having a bit of an issue.

    First all the mandatory intel...
    DNP 2.8.3
    Win server 2003, sp2, Enterprise Edition, 32 bit
    3rd party version: MySQL 5.0.67-community-nt 64 bit
    Error thrown by web app gallery installer when installing wordpress:
    The following errors have been occured:

    - GENERAL_INSTALL_ERROR:The database 'yful' could not be created.

    A bit of possible useful information is that I have MySQL running on a non-standard port, which I have configured accordingly in DNP. Maybe this is an issue with the web gallery softwere? DNP doesn't seem to care, and it creates databases just fine with the non-standard port.

    No Stack trace, but the following status message from the gallery installer:

    Source: WAG_INSTALLER
    Task Name: INSTALL_WEB_APP
    Item Name: WordPress
    User:
     
    Started: 5/8/2009 7:04:15 PM
    Finished: 5/8/2009 7:04:44 PM
    Duration: 00:00:28
    Severity: Information
    Package ID: 61
    00:00:00Site Name: yful.com
    00:00:00Title: WordPress
    00:00:00Version: 2.7.1
    00:00:00Author: WordPress
    00:00:00Last Updated: 3/18/2009 12:30:02 PM
    00:00:00Unique Key for Passwords: put your unique phrase here
    00:00:00Unique Key for Secure Passwords: put your unique phrase here
    00:00:00Unique Key for Authentication: put your unique phrase here
    00:00:00Second Unique Key for Authentication: put your unique phrase here
    00:00:00Database Username: yful
    00:00:00Database Password: jetlink1
    00:00:00Database Name: yful
    00:00:00WAG_INSTALLER_GET_APP_PARAMS_TASK
     
    The problem is that the install of wordpress succeeds, in that it installs wordpress files and correctly configures the wordpress config file with the correct settings, etc. And in the audit log, the message is blue, like all went well, however, after you have filled in the info on the wordpress install page in the web gallery installer, and then click install, after is finishes, it displays a red error banner simply saying it could not "create" the database. In this instance, I had already created the database and user and told it to just use the existing db and user.
     
    Now, if  you try to create a new mysql database, you get:
    The following errors have been occured:
    - Web Gallery Application installation failure
    - Please check audit log for additional information or contact your hosting service provider to resolve the error.
    00:00:00Package ID: 61
    00:00:00Site Name: yful.com
    00:00:00Title: WordPress
    00:00:00Version: 2.7.1
    00:00:00Author: WordPress
    00:00:00Last Updated: 3/18/2009 12:30:02 PM
    00:00:00Unique Key for Passwords: put your unique phrase here
    00:00:00Unique Key for Secure Passwords: put your unique phrase here
    00:00:00Unique Key for Authentication: put your unique phrase here
    00:00:00Second Unique Key for Authentication: put your unique phrase here
    00:00:00Database Username: yfull
    00:00:00Database Password: jetlink1
    00:00:00Database Name: yfull
    00:00:00WAG_INSTALLER_GET_APP_PARAMS_TASK
    00:00:06Could not create MySQL5 database. Error code: -902.
    ...and nothing works. Yes, I verified that there is enough quota for the mysql database for this web site Surprise and I was able to create it manually from dnp after the app gallery freaked out.
     
    In the case where I had pre-created the mysql db, when you run the install.php file from wordpress directly, it creates its own database just fine, with the credentials encoded in the pre-configured wp-config.php file, so that is a curiosity.
     
    So, the flaw I'm reporting is that the installer is throwing an unnecessary red flag (when you seperately pre-create the mysql db and user) that confuses users and (will, I'm quite sure) prompt an immediate support call, when it actually worked fine. Why does the installed want to "create" the database when I told it to use an existing one? And why the hard crash when I ask it to create a fresh database?
    // // //
  • 05-26-2009 9:42 PM In reply to

    Re: Web Application Gallery

    Soooo, should I just submit this as a trouble ticket? I mean, I don't mind paying for it, just want to know if it can be fixed. Thanks.

  • 06-02-2009 2:38 AM In reply to

    Re: Web Application Gallery

    Hello,

    There is no need to submit a support ticket. However, could you please check DotNetPanel Windows Event log for the error messages related to the issue?

    Have you tried to create database and db user manually and use them? If yes then what's the outcome?

    Thanks.

    Best regards,
    Pavel Tsurbeleu, COO
    DotNetPanel Software - professionally developed software for hosting businesses
  • 08-10-2009 1:26 PM In reply to

    Re: Web Application Gallery

     Hello,

     

    Out of curiosity, did you end up getting past this error -

     

    The following errors have been occured:

    - Web Gallery Application installation failure

     

    We've sort of had the same type of progress (where we got the first error then the second) and want to know if  you ended up getting past this.

     

    Web Hosting @ Arvixe Web Solutions

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    Email: arvand [at] arvixe.com
    Skype: Arvand.Arvixe
  • 08-10-2009 3:53 PM In reply to

    Re: Web Application Gallery

    Well, its still as I described, so while it does indeed work, it still reports an error.

  • 08-17-2009 5:13 PM In reply to

    Re: Web Application Gallery

    Hi, update on this. I now have 2.8.7, and just tried to install wordpress. It complained that it couldn't create the database and threw this error into the audit logs:

    Package ID: 61

    00:00:00Site Name: remedyreiki.com

    00:00:00Title: WordPress

    00:00:00Version: 2.8.4

    00:00:00Download URL: http://go.microsoft.com/fwlink/?LinkId=145752

    00:00:00Author: WordPress

    00:00:00Last Updated: 8/13/2009 12:30:02 PM

    00:00:00Unique Key for Passwords: put your unique phrase here

    00:00:00Unique Key for Secure Passwords: put your unique phrase here

    00:00:00Unique Key for Authentication: put your unique phrase here

    00:00:00Second Unique Key for Authentication: put your unique phrase here

    00:00:00Database Username: remedyreiki

    00:00:00Database Password: remedy66

    00:00:00Database Name: remedyreiki

    00:00:01WAG_INSTALLER_GET_APP_PARAMS_TASK

    00:00:09SQL_DATABASE_ADD

    00:00:09Provider: MySQL5

    00:00:11SQL_USER_ADD

    00:00:11Provider: MySQL5

    00:00:31SQL_USER_DELETE

    00:00:31SQL_DATABASE_DELETE

    00:00:31Provider: MySQL5

    Then, I created the database and user manually, and re-tried the installation and got:

    Package ID: 61

    00:00:00Site Name: remedyreiki.com

    00:00:00Title: WordPress

    00:00:00Version: 2.8.4

    00:00:00Download URL: http://go.microsoft.com/fwlink/?LinkId=145752

    00:00:00Author: WordPress

    00:00:00Last Updated: 8/13/2009 12:30:02 PM

    00:00:00Unique Key for Passwords: put your unique phrase here

    00:00:00Unique Key for Secure Passwords: put your unique phrase here

    00:00:00Unique Key for Authentication: put your unique phrase here

    00:00:00Second Unique Key for Authentication: put your unique phrase here

    00:00:00Database Username: remedyreiki

    00:00:00Database Password: remedy660

    00:00:00Database Name: remedyreiki

    00:00:00WAG_INSTALLER_GET_APP_PARAMS_TASK

    ...however, when I went to the user's site, sure enough, the wordpress installation is there and works ok.

    So, I believe this is a bug...any traction on this?

  • 01-06-2010 4:52 AM In reply to

    • ataylorm
    • Top 150 Contributor
    • Joined on 01-25-2009
    • Colorado Springs, CO
    • Posts 25

    Re: Web Application Gallery

    Did you ever find a resolution to this problem?  I am having the same problem, however my DNP can create the database just fine through the databases screen.  Although when I try and use existing, I get the same error about not being able to create the database.

    Andrew Taylor
    Chief Technical Officer
    Satori Tech Solutions, Inc.
    http://www.satoritechsolutions.com
  • 02-10-2010 10:09 PM In reply to

    • glennm
    • Not Ranked
    • Joined on 02-11-2010
    • Posts 1

    Web Application Gallery - Broken for WordPress!

    I also have the same problem, in both scenarios. In the end I gave up and installed using the Web Platform Installer via remote desktop and everything worked fine. So it is just DotNetPanel that is not working.

    I hope this is resolved soon as WordPress is a very popular application.

     

    My Setup:

    -DotNetPanel 2.8.11

    -mySQL connector 5.2.5 - also tried 6.2.2 (neither worked from DNP)

    -mySQL 5.1

  • 02-11-2010 3:01 AM In reply to

    Re: Web Application Gallery - Broken for WordPress!

    To all who have this issue with web application gallery: Dudes, simply open a trouble ticket with DNP, the tech support is *excellent* and dirt, dirt cheap! And, if the result is shown to be a DNP code bug/defect, the refund you the ticket price. I mean, this is a no-brainer and a win-win scenario...just pay the tiny ticket fee and put the problem in their lap. In my "day" job, I'm an airline pilot and I do this all the time...I mean, you know, putting a problem in someone else's lap...always expand your team and use all available resources. In all seriousness, just get the DNP support team to help you...pay the fee, it's really worth it to get on with your life.

  • 02-22-2010 7:45 AM In reply to

    Re: Web Application Gallery - Broken for WordPress!

    Hi,

    Please update your DNP components to the latest 2.8.12 version.

    Just tested with latest version: WordPress installation works like a charm.

    Best regards,
    Andrey Severtokov
    DotNetPanel Software - Professionally developed software for hosting businesses
  • 03-09-2010 9:15 AM In reply to

    Re: Web Application Gallery - Broken for WordPress!

    Hi.
    This stoped working after that update.
    Very strange, get the following error:
    GENERAL_INSTALL_ERROR:The database 'test_db' could not be created.

  • 03-11-2010 9:06 AM In reply to

    • ScottT
    • Top 500 Contributor
    • Joined on 08-01-2007
    • Posts 9

    Re: Web Application Gallery - Broken for WordPress!

    Hello.  I have the latest 2.8.12 version and am having the same problem.  What is the fix for this?

  • 03-16-2010 6:24 AM In reply to

    Re: Web Application Gallery - Broken for WordPress!

    SweHoster:
    Hi.
    This stoped working after that update.
    Very strange, get the following error:
    GENERAL_INSTALL_ERROR:The database 'test_db' could not be created.
    Are there any related error messages in Audit Log and DotNetPanel Windows Event Log?
    Best regards,
    Pavel Tsurbeleu, COO
    DotNetPanel Software - professionally developed software for hosting businesses
  • 03-16-2010 6:24 AM In reply to

    Re: Web Application Gallery - Broken for WordPress!

    ScottT:

    Hello.  I have the latest 2.8.12 version and am having the same problem.  What is the fix for this?

    Are there any related error messages in Audit Log and DotNetPanel Windows Event Log?
    Best regards,
    Pavel Tsurbeleu, COO
    DotNetPanel Software - professionally developed software for hosting businesses
  • 03-16-2010 7:11 PM In reply to

    Re: Web Application Gallery - Broken for WordPress!

    Hello,

     same error here, not only on wordpress but on every installation from the microsoft web app gallery.

    No error in the windows event log just this one in the audit log:

    00:00:00
    Package ID: 21
    00:00:00
    Site Name: vanaenrode.hostahead.net
    00:00:00
    Title: SugarCRM
    00:00:00
    Version: 5.5
    00:00:00
    Download URL: http://www.sugarforge.org/frs/download.php/6241/SugarCE-5.5.0-WebPI.zip
    00:00:00
    Author: SugarCRM.com
    00:00:00
    Last Updated: 12/10/2009 11:10:11 AM
    00:00:00
    Site URL: http://vanaenrode.hostahead.net
    00:00:00
    AdminUserPass: Tuyers123!
    00:00:00
    Install Demo Data: yes
    00:00:00
    DbUsername: vanaenrode
    00:00:00
    DbPassword: Tuyers123!
    00:00:00
    DbName: sugar
    00:00:00
    WAG_INSTALLER_GET_APP_PARAMS_TASK
    00:00:00
    SQL_DATABASE_ADD
    00:00:00
    Provider: MySQL5
    00:00:22
    SQL_DATABASE_DELETE
    00:00:22
    Provider: MySQL5
    00:00:22
    GENERAL_INSTALL_ERROR:The database 'sugar' could not be created
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