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Issues with Mail Server

Last post 02-09-2010 1:54 PM by simplicity-group. 2 replies.
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  • 02-09-2010 2:00 AM

    Issues with Mail Server

    Hey Guys, I'm hoping somebody can help me.

    I'm running DotNetPanel 2.8.11 with the following Server Setup.

    1x 64-bit Windows Server 2008 (DNS + DNP + Some Internal Hosting)

    1x 64-bit Windows Server 2008 (MS SQL 2008 + MYSQL 5)

    1x 64-bit Windows Server 2008 running Mail Enable 4.21 Enterprise and here is where the problem lies. When I go to create Hosting Spaces without Email, I have no problems - everything works - however when I attempt to do it with Email it fails with the following stack trace:

    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD' task on 'Internal Website' HOSTING_SPACE_WR ---> System.Exception: Could not create mail account ---> System.NullReferenceException: Object reference not set to an instance of an object.
    at DotNetPanel.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createInstantAlias, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
    --- End of inner exception stack trace ---
    at DotNetPanel.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createInstantAlias, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
    --- End of inner exception stack trace ---
    at DotNetPanel.EnterpriseServer.PackageController.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean createInstantAlias, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
    at DotNetPanel.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
    --- End of inner exception stack trace ---
    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[ parameters)
    at DotNetPanel.EnterpriseServer.esPackages.AddPackageWithResources(Int32 userId, Int32 planId, String spaceName, Int32 statusId, Boolean sendLetter, Boolean createResources, String domainName, Boolean tempDomain, Boolean createWebSite, Boolean createFtpAccount, String ftpAccountName, Boolean createMailAccount)
    at DotNetPanel.Portal.UserCreateSpace.CreateHostingSpace()
      

    Also if I attempt to Import existing email resources - nothing shows up as available (there are definitely existing email accounts).

    I have tried removing the Mail server and readding it - If I select "search for installed software" DNP picks up the existance of Mail Enable.

    Unfortunately I'm relatively new to both products, so I'm really not sure the best way to aproach this - if anyone can provide any assistance I would be extremely grateful.

  • 02-09-2010 7:30 AM In reply to

    • jdraggi
    • Top 75 Contributor
    • Joined on 03-08-2007
    • Ohio, USA
    • Posts 54

    Re: Issues with Mail Server

    You need to set the Dot Net Panel Server Pool to Enable 32-bit applications (true). 

    See my post here: http://forum.dotnetpanel.com/forums/p/7219/29265.aspx#29265

    Since 2.8.10 they have fixed the problem in which you had to switch back and forth (as outlined in the link/post). 

     

  • 02-09-2010 1:54 PM In reply to

    Re: Issues with Mail Server

    Thank you so much for this jdraggi - I know that Mail Enable is a 32-bit application and didn't even put the two together - this sorted my issues right off.

    Cheers

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