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Web App Gallery gives ERROR

Last post 03-11-2010 1:22 AM by MickeP. 2 replies.
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  • 03-01-2010 4:29 AM

    Web App Gallery gives ERROR

    Hi.
    Since the latest update our production servers has been instable.
    We can create DBs as usual but the WAG can't.
    It's the  Microsoft Web App Gallery that is causing most of the problems.
    I hope someone can help us find a sollution for the following error when trying to install Wordpress or any other application.
    Booth with a new DB and DBuser and an exixting DB and DBuser.

    This just happens when trying to install an application with MySQL or MSSQL.
    When trying another application (without db) it looks like it works just fine.

    The following errors have been occured:
    - GENERAL_INSTALL_ERROR:The database 'XxXXxxX_1' could not be created.

    Or:
    The following errors have been occured:
    - Web Gallery Application installation failure
    - Please check audit log for additional information or contact your hosting service provider to resolve the error.

    AuditLog:
    Source:  WAG_INSTALLER 
    Task Name:  INSTALL_WEB_APP 
    Item Name:  WordPress 
    User:  
       Started:  3/2/2010 8:10:19 AM 
    Finished:  3/2/2010 8:10:58 AM 
    Duration:  00:00:38 
    Severity:  Error 
     
    Execution Log: 
    00:00:00Package ID: XXX
    00:00:00Site Name: domain.com
    00:00:00Title: WordPress
    00:00:00Version: 2.9.1
    00:00:00Download URL:
    http://wordpress.org/wordpress-2.9.1-IIS.zip
    00:00:00Author: WordPress
    00:00:00Last Updated: 1/19/2010 3:30:02 PM
    00:00:00Key1: hidden_key_1
    00:00:00Key2: hidden_key_2
    00:00:00Key3: hidden_key_3
    00:00:00Key4: hidden_key_4
    00:00:00DbUsername: dbuser_1
    00:00:00DbPassword: testpw1
    00:00:00DbName: dbname_1
    00:00:00WAG_INSTALLER_GET_APP_PARAMS_TASK
    00:00:07SQL_DATABASE_ADD
    00:00:07Provider: MySQL5
    00:00:07SQL_USER_ADD
    00:00:07Provider: MySQL5
    00:00:38SQL_USER_DELETE
    00:00:38SQL_DATABASE_DELETE
    00:00:38Provider: MySQL5
    00:00:38GENERAL_INSTALL_ERROR:The database 'dbname_1' could not be created


    Best regards
    Fredrik

  • 03-10-2010 4:17 PM In reply to

    • ScottT
    • Top 500 Contributor
    • Joined on 08-01-2007
    • Posts 9

    Re: Web App Gallery gives ERROR

    I am getting the same exact error with any application I try to install.  I am using a fresh install of DNP version 2.8.12. 

  • 03-11-2010 1:22 AM In reply to

    • MickeP
    • Top 75 Contributor
    • Joined on 09-22-2008
    • Landskrona, Sweden
    • Posts 62

    Re: Web App Gallery gives ERROR

    Same here - no matter which application. Manual installations work, though, and creating db & user from DNP works, trying to enter the same username and password as I did in i the WAG installation attempt (to confirm that the user/psw is not violating any dnp policy setting)

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