Dotnetpanel Forums

Has anyone else noticed this...

Using the API, create a new customer account and at the same time (still using the API) create a couple of e-mail accounts.

All accounts are created just fine, but the "Hosting Space Information" summary that is automatically sent by e-mail shows no entries under the "Mail Accounts" subheading. The rest of the summary appears to be OK.

If you then access the newly created account via the DNP portal and click the "View Space Summary" link, that version of the summary does list the e-mail accounts.

Obviously it's going to be confusing to the new customer to receive a summary that implies that the e-mail accounts they asked to be created don't exist.

HerbMan:

Using the API, create a new customer account and at the same time (still using the API) create a couple of e-mail accounts.

All accounts are created just fine, but the "Hosting Space Information" summary that is automatically sent by e-mail shows no entries under the "Mail Accounts" subheading. The rest of the summary appears to be OK.

 
Hi Pavel.

Sorry, but I'm brand new to this .NET and DNP API stuff, so I'm not really sure what you're asking.

The DNP API code was written by somebody else, but if you tell me exactly what you're looking for I'll find it. It will be a big help if you could give me a keyword that I could search for in the code.

Is this code snippet of any use to you:

Public Function Activate(ByVal Domainname As String, ByVal FirstName As String, ByVal Lastname As String, ByVal Password As String _
, ByVal UserEmail As String, ByVal Email1 As String, ByVal Email1Password As String, ByVal Email2 As String _
, ByVal Email2Password As String, ByVal Email3 As String, ByVal Email3Password As String, ByVal Email4 As String _
, ByVal Email4Password As String, ByVal Email5 As String, ByVal Email5Password As String) As Result

Pavel/Paul, could I have an update on this problem please?

This is still happening and I still don't have a solution.

As I predicted, it is confusing new customers who think their e-mail accounts aren't being created.

TIA

HerbMan:

This is still happening and I still don't have a solution.

To be able understand the roots of the issue - I should to see the code calling DotNetPanel API.

Hi Paul.

It's been sorted out now thanks. As you had probably guessed, the problem was at our end.

Apparently the sending of the summary was being initiated too early in the account creation process.

The developer rearranged the order of execution of certain functions and all is now OK.

Thanks for your assistance.