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  • Anti Spam SMTP Proxy Server

    Hi Guys, Has anyone had a look into the ASSP Anti-Spam SMTP Proxy to see if this could be integrated into DNP so that users can manage the spam that gets filtered out? I found this article where someone has done it for cPanel / WHM and it looks quite good:- http://en.wikipedia.org/wiki/Anti-Spam_SMTP_Proxy...
    Posted to Feedback & Feature Requests (Forum) by datatechuk on 09-24-2009

  • Account Security option

    Lets say a user calls in to our help desk; Can the next version contain something like an account verification code? or something ie. to proove identity of the caller and allow the support representative into the account? Perhaps even locking the account to 'support' representatives that dont...
    Posted to Feedback & Feature Requests (Forum) by jb121 on 06-29-2008

  • Re: Screenshots from new version of SmarterTicket

    I LOVE all of the questions! We are getting a lot of inquiries in other forums, email, and blogs (etc.) as well. Even thought SmarterTrack is built from the ground up as an entirely new product, we are going to allow existing SmarterTicket customers a direct upgrade path with regard to cost that is similar...
    Posted to Chat Room (Forum) by jeffhardy on 01-23-2008

  • Re: Screenshots from new version of SmarterTicket

    In short, yes. SmarterTrack will have the ability to not only authenticate against third-party data bases, it will be able to pull data and display that customer data/populate fields with that data for either the customer, the agent, or both. So if an existing customer signs on you can configure your...
    Posted to Chat Room (Forum) by jeffhardy on 01-23-2008
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