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  • Account Suspended!!

    Hi Guys, I thought I would just test the Account Suspension settings within DNP just to see what happens and make sure it all works correctly. However, come the day of Suspension I now have no data showing in the Control Panel for this customer at all (its alright though as its only a test account)....
    Posted to General Support (Forum) by redIT on 11-24-2009

  • Off Set Billing Date

    Hi All, I was wondering about some of my old customers that I have with an old Service provider that I'm about to move over to my own service shortly. They all have different billing dates one for example has a billing date of 28th May. If I was to create the package for them before this date (say...
    Posted to General Support (Forum) by redIT on 04-28-2009

  • Disk space calculate OK, bandwidth calculate Zero

    Hi all, I have the following situattion. I'm using DNP 2.8.3 with windows 2003 R2 ent. server1 has the DNP portal installed and on server2 I stored all IIS websites. When I run Disk space calculate it is all fine, but when I run bandwidth calculation I got no results When I delete the state files...
    Posted to General Discussion (Forum) by beheerIS on 04-28-2009

  • Run Payment Queue return error "You are not allowed to access this account"

    I am getting "You are not allowed to access this account" when running "Run Payment Queue" Store Procedure "[dbo].[ecGetPaymentProfile]" returning this error. After running following SQL query return account that no longer in system. SELECT [ecContracts].* FROM [dbo].[ecContracts...
    Posted to General Support (Forum) by Artem Gassan on 04-23-2009

  • Bandwidth calculation Zero

    Hi all, I added a scheduled task in DNP for bandwidth calculation. But when I run the task nothing happened everything stays 0. when I check the audit log, the log only tells me that the task starts and Ends within 19 seconds for 45 hosting spaces... Does anyone knows what I’m missing? rights? settings...
    Posted to General Support (Forum) by beheerIS on 04-15-2009

  • [Bug] Scheduled Task priority

    Hi, My system is: Windows Server 2003 SE SP2 with latest updates, DNP v2.8.2 If you set Scheduled Task priority to LOW or BELOW NORMAL it does NOT seem to work. Steps to reproduce: 1. Create Execute System Command task in System space. 2. Set priority to LOW or BELOW NORMAL (I did not test with others...
    Posted to General Support (Forum) by prostoemailee on 03-24-2009

  • Re: Scheduled Tasks -> Execute System Command

    I'm having difficulties getting this to work. Audit log is reporting this >System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ComponentModel.Win32Exception: The system cannot find the file specified. when i use the format in the excuteable path field;...
    Posted to General Support (Forum) by MattGahan on 11-27-2008

  • Scheduled Tasks, sending files with ftp

    Hi! Is there anyone that got the task, sending files with DNP to work? The log says: 00:00:00 UPDATE_BINARY_CONTENT 00:00:01 Unknown host 217.73.97.48:21. Invalid command. Invalid command. Not connected. Not connected. Not connected. open 217.73.97.48:21 12dt4pD1 P1tH5g3d cd / binary put g:\webusers...
    Posted to General Support (Forum) by mikaelf on 10-15-2008

  • Can't get Scheduled Backups to Work!

    We are running DotNetPanel v2.4.0 and have purchased the optional modules pack. The problem we are having is that we cannot get scheduled backups to work. Whenever I create a scheduled task to backup and it runs when scheduled or I start the scheduled task manually no backup file is created in the specified...
    Posted to General Discussion (Forum) by johna on 06-23-2008

  • Detailed Steps Required for Ecomm

    I would like to know in detail how to configure ALL scheduled tasks in order for the billing system and ecommerce to work properly. Can i configure it under the SYSTEM account or does each reseller need to do it individually? what are the recommended settings? the help is a little vague on this. thanks...
    Posted to General Discussion (Forum) by rockinthesixstring on 05-20-2008
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